A certified tech on your screen in minutes, not days.
Skip the drive and the repair-shop wait. I connect securely to your computer, fix the problem while you watch, and explain what I did. Homes and small businesses anywhere in the world.
What I fix remotely
For small businesses
Your team shouldn't stop working because of a tech problem. I support offices and remote teams with:
- Help desk support for staff, wherever they work
- Microsoft 365 users, email, Teams and permissions
- Server management: Windows Server, Active Directory and file shares
- Security and backups: antivirus, updates and backup checks
- Cloud: AWS, Azure and VMware environments
Need ongoing help? Ask about the Business Care plan.
How a remote session works
- 1. Tell me what's wrong by call, text or the contact form, and get a free estimate
- 2. Connect securely with a quick download I walk you through
- 3. Watch me fix it, and end the session with one click any time
Common questions
Is it safe to let you connect to my computer?
Yes. The connection is encrypted, only works while you allow it, and you watch everything I do. You can end it at any time, and I never connect without you.
What if my computer won't turn on or connect?
I'll help you troubleshoot over the phone first. If it's a hardware failure, I'll explain your options. On-site visits are available in the DC metro area.
Do you support clients outside the US?
Yes. All you need is an internet connection. Tell me your time zone and we'll find a time that works.
How do I pay?
Credit card, PayPal, Zelle, Venmo, Cash App or Stripe, so paying from anywhere is easy.